Imagine waking up in the middle of a pitch black room — a black box — with no idea how you got there.
What’s the first thing you do?
You’d call out of course.
Turns our there’s other people in the black box with you.
How do you keep from stumbling into each other? How would you work together to figure out how you got there, or how you get out? You would communicate. And more to the point, you would communicate intent.
Remote and hybrid work environments are the black box. You can’t physically see what everyone else is doing. The only way to make it work, the only way to keep people and teams from stumbling around in the dark, is for everyone — from top to bottom — to communicate what they intend to do.
